“ISS is a young, modern, and friendly team of professionals with a pleasant atmosphere. A dynamic, fast-growing company, where new interesting tasks constantly appear. And what is especially important – we are working on useful and socially significant projects and products.”
Automation of ISS.Digital’s HR Processes
3208
ISS has dramatically increased its staff, but not its HR department. Difficulties with onboarding and employee support were compounded by the specifics of the industry – a high demand for IT specialists, staff turnover, the need to quickly introduce people to complex processes, and so on. HR managers did not physically have enough time to help all our employees.
The need to automate the company’s HR processes became acute. Fortunately, we had already created and developed a product for automating business operations, which served as an ideal foundation for all our ideas.
Objectives
System Functionality
Onboarding new employees: acquainting them with the company’s values, internal rules, structure, and team
Integration in work processes
Providing up-to-date information on employees and company projects
Generating passes, documents, applications
Scheduling meetings in the calendar and booking a meeting room
Team building tools: the ability to share music, organize surveys, and publish news in the general employee chat
Results
We designed and launched a system that automates HR processes based on microservices: communication takes place in Telegram – the company’s internal messenger. In total, we have set up about 50 intent filters – the main reasons our colleagues appeal to the chatbot. With this tool, we conduct onboarding, regular surveys that allow us to collect interesting metrics, release newsletters, and help employees quickly find information. Its functionality is still gradually expanding.
I’ve been doing backend development at ISS.Digital for a little more than six months. This is not my first job, but it’s the best one I’ve ever had. I really like the friendly team, corporate events, and the opportunity to work both in the office and remotely. The tasks are really interesting, and the workflow is organized comfortably, which makes it possible to maintain a healthy work-life balance.
“I’m happy in this company. I’ve been given the opportunity to work on an interesting project, implement complex ideas, and most importantly, I feel that I’m working on a meaningful product that people use and that customers like. ISS takes care of its employees. It organizes a comfortable workplace, provides modern equipment, regularly sponsors corporate retreats, and pampers us with fruit and cookies.”
“ISS is a young, modern, and friendly team of professionals with a pleasant atmosphere. A dynamic, fast-growing company, where new interesting tasks constantly appear. And what is especially important – we are working on useful and socially significant projects and products.”
I’ve been doing backend development at ISS.Digital for a little more than six months. This is not my first job, but it’s the best one I’ve ever had. I really like the friendly team, corporate events, and the opportunity to work both in the office and remotely. The tasks are really interesting, and the workflow is organized comfortably, which makes it possible to maintain a healthy work-life balance.
“I’m happy in this company. I’ve been given the opportunity to work on an interesting project, implement complex ideas, and most importantly, I feel that I’m working on a meaningful product that people use and that customers like. ISS takes care of its employees. It organizes a comfortable workplace, provides modern equipment, regularly sponsors corporate retreats, and pampers us with fruit and cookies.”
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