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    Dobro.ru

    Development of Russia’s largest portal for volunteers and volunteer organizations

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    3,300,000

    users

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    Background

    The volunteer movement is gaining popularity in Russia: more and more people across the country want to participate in charitable activities, meet like-minded people, discover new things, and gain useful skills. The existing nationwide portal for volunteers was a regular register of organizations that needed new services and a comprehensive transformation to serve its growing number of users.

    The project’s overall goal was to help anyone to easily contribute to a good cause of their choosing, and thus promote further development of Russia’s volunteer movement.

    Create an updated version of the portal for volunteers. It needed to be a personalized service with dynamic content designed to work with millions of users. To begin implementation, our team needed to carry out an in-depth analysis of the client’s processes and requirements, as well as conduct interviews with volunteers and large volunteer organizations. This helped us determine what functionality the future system would need and think through user scenarios. The assignment also included updating the portal’s design.

    • Dobro.ru Web Portal
    • Dobro.rf Mobile Application (Android, iOS)
    Docker Swarm, PHP7.4 + Symfony, Percona, Redis, ClickHouse, MongoDB, ElasticSearch, S3, Mattermost, Traefik, nginx, fluentd, Kibana, Aurora, Prometheus, Tabix, Adminer, Yandex.Cloud
    • Dobro.ru Web Portal
    • Dobro.rf Mobile Application (Android, iOS)
    Docker Swarm, PHP7.4 + Symfony, Percona, Redis, ClickHouse, MongoDB, ElasticSearch, S3, Mattermost, Traefik, nginx, fluentd, Kibana, Aurora, Prometheus, Tabix, Adminer, Yandex.Cloud

    Main Features for Volunteers

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    User Account

    Personal desktop Extended profile Volunteer e-book

    Engagement

    Take part in volunteer work Check-in at events Waiting list Dobro.Contests

    Main Features for Organizers

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    User Account

    Extended profile Personal desktop for event organizers Extended functionality for organizing volunteer work Promotion of the organization Goodness.Navigator for finding grants Event verification

    Analytics

    CRM for working with volunteers Feedback ratings for organizations Analytics section

    Results

    We created a multifunctional online platform and mobile application to form a community of socially active citizens. A wide range of functionality and personalized services are provided, which are actively used by both categories of users – volunteers and volunteer organizations. Automation has accelerated and simplified all steps in organizing and scaling successful events.

    In Figures

    >3.3 million

    volunteers

    ~ 40,000

    organizers

    > 227,000

    events
    “The Association of Volunteer Centers expresses its gratitude to Intelligent Social Systems for its high level of professionalism in creating and developing the Dobro.ru platform. The project was implemented in a short time thanks to the efficiency, attentiveness, and flexible approach of the company’s specialists. Volunteering has become more accessible and convenient for millions of users all over Russia, while representatives of non-commercial organizations have received effective digital tools for organizing and popularizing volunteer events.”
    D. M. Romanova Executive Director
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    “The Association of Volunteer Centers expresses its gratitude to Intelligent Social Systems for its high level of professionalism in creating and developing the Dobro.ru platform. The project was implemented in a short time thanks to the efficiency, attentiveness, and flexible approach of the company’s specialists. Volunteering has become more accessible and convenient for millions of users all over Russia, while representatives of non-commercial organizations have received effective digital tools for organizing and popularizing volunteer events.”
    D. M. Romanova Executive Director

    System Features

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    Integration with Russia’s Unified Identification and Authentication System (ESIA)
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    Gamification of ‘Way of the Volunteer’
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    Chat for 3 million volunteers